Let Navis monitor your N4 system and related environment for you, and alert you proactively to potential problems. Monitored areas include N4 databases, N4 services, overall IT Infrastructure, and key N4 TOS subsystems (i.e. the N4-to-XPS bridge, etc.) Also included is proactive log review and diagnostics to identify and resolve potential problems before they occur.
THINK BEYOND THE GO-LIVE, USE NAVIS' DEEP EXPERTISE TO REDUCE RISKS AND INCREASE ROI
Navis 360 Managed Services provides the expertise you need around N4 TOS, terminal IT infrastructure and upgrade preparation to make the most of your terminal investment. By providing offsite services at attractive and predictable pricing, Navis Enterprise Services lets you focus your staff on what’s important.
Managed Services save you money by offloading routine and repetitive marine terminal IT and Operational tasks to Navis. Managed services can offer substantial savings, in cases where you can’t afford to employee a full time expert, or only need a service on a part time basis
Managed Services help you fill difficult to find and retain job functions like database administration, EDI administration, IT Infrastructure monitoring and more. Navis does not attempt to displace existing technical staff, but rather helps your staff do their jobs better by taking on the burden of repetitive and rote tasks so that you can focus on more important, strategic work.
LEVERAGE NAVIS EXPERTISE
Navis has decades of experience in the marine terminal industry and is the world’s leading experts on the N4 TOS both from an operational and a technical viewpoint. Navis 360 takes advantage both of this expertise and access to Navis experts, engineering, and product management.
BENEFIT FROM SOPHISTICATED TOOLS
Navis 360 Managed Services makes use of sophisticated tools for monitoring, diagnostics, and automated testing. These tools help complete repetitive tasks in a fraction of the time they would take to do manually, and give you unprecedented monitoring and diagnostic depth.
For more details view the Navis 360 Managed Services portfolio below.
360 MANAGED SERVICES PORTFOLIO
Upgrade and Patch Services
Navis Upgrade Managed Services include test review, automation, and execution, groovy extension validation, stress testing, and other support to help make your upgrades successful, all delivered in a predictable repeatable way each time you upgrade.
For customers using Navis Business Intelligence, the BI Managed Services provides installation, monitoring, maintenance and upgrade, analysis support, and custom reporting and data for your BI solution, taking the administrative and analysis overhead off of your hands.
N4 TOS Application Services
TOS managed services include purging and archiving, EDI management, user management, security management and audits, and configuration support.
DBA Managed Services includes maintenance of your N4 databases, backup and recovery, installation, upgrade, and tuning of your database.
Operations Managed Services include operations monitoring, process conformity reviews, vessel plan reviews, and operational analysis and tuning.