Transport and logistics are no longer merely a service contract in which the customer is a passive actor with no decisions to make; today the customer’s end-to-end experience, engagement and satisfaction are the real differentiation between providers. Within logistical models such as the ones executed by Amazon or Alibaba, their differentiation is enabled by supply chains that are on-demand driven.
THE PORT OF THE FUTURE
How can the industry as a whole maximize operational productivity and efficiency? Watch Video >