With a current annual TEU of 350,000, Napoleon Container Terminal has implemented a number of new technology systems in recent years, including the Ports America VoyagerTrack appointment system and the TOS Web Portal, which interfaces with the N4 system to provide real-time information to track cargo from arrival to when it is available to be picked up.
“Having N4 in place helps ensure we can effectively manage larger container volumes and meet the evolving demands of our global customer base,” said Keith Palmisano, general manager, Napoleon Container Terminal.
“The seamless implementation process would not have been possible without the collaboration between our operations and IT groups and Navis’ support team. Additionally, thorough simulation and live testing of gate, yard and vessel processes prior to our go-live was essential for ensuring the TOS would perform as designed from day one.”
The Ports America Gatehouse Complex and Terminal also uses Optical Character Recognition (OCR) and Radio Frequency Identification (RFID) systems at its sites, to assist in driving efficiency across its operations.
“As technology plays an increasingly important role in terminal operations, we are always looking for ways to partner with our customers to help meet their unique business and operational goals,” said Susan Gardner, general manager, Americas, at Navis.
“We are thrilled our N4 TOS was selected to help take Napoleon Container Terminal’s operations to the next level and are pleased that the system is already creating new efficiencies for the terminal.”