Products
WebAccess
Navis WebAccess® Terminal Community System
Empower Your Customers

Customer service is a key differentiator for any container terminal. Navis WebAccess© software solution revolutionizes your terminal's service offering by empowering your customers. Whether it is quickly and accurately receiving the status of an import container, or pre-advising a future gate transaction to validate all business rules prior to arriving at the terminal, WebAccess software solution provides real-time, on-line access to a full range of operational information. WebAccess also tightens the relationship between the terminal and its constituents by providing the ability for each terminal constituent such as shipping line, agent, trucking company, customs officer or consignee to update data pertinent to their specific operation.

Tightly integrated with Navis Express®, your customers are ensured the data they need to manage their respective operation is accurate and available 24-hours a day. Reports are current the moment they are requested, and data is consistent across all parties. Each time a container is moved, a train departs, or information flows through the system, data is instantly updated and available via WebAccess either on-line, in an e-mail notification or via cellular phone. Much of this data is not only informational, but WebAccess allows parties to update information in a secure environment including:

  • Ship schedules and berth information management
  • Load and discharge lists
  • Container details, status and history
  • Chassis inventory management
  • Equipment availability
  • Delivery requirements
  • Demurrage information and payments
  • Holds (Line, Customs, Agriculture,
    Off-hire, Service)
  • Vessel and barge manifests
  • Booking and B/L details
  • Truck transactions management
  • Routing audits
  • Appointments
  • Interchange agreements
  • Damage report management

Product Highlights

Navis WebAccess software solution increases customer satisfaction by allowing interaction with mission critical information, and optimizing the interactions between the terminal and its community.

1. Gain a Competitive Advantage

WebAccess provides your customers with mission-critical information and is a fast and cost effective way for your terminal to offer an unparalleled level of customer service. Your terminal can realize immediate ROI through greater visibility and operational efficiencies for all parties in the terminal community.
2. Easily Extend TOS Capabilities
With WebAccess, shipping lines calling on your terminal can access information regarding cargo being handled by the terminal, and perform multiple operational functions on-line:
  • Update booking information
  • Set delivery requirements on containers
  • Set and release holds
  • Download and upload stowplans
  • View interchange agreements with trucking companies

 
3. Accelerate Implementations

WebAccess software solution helps truckers maximize the use of their time and the productivity of their fleet. Quicker turns are possible by increasing visibility to reliable information, resolving outstanding issues before pickup, and eliminating queues, delays and trouble transactions at the terminal. Automatic notifications for container events and vessel status can be configured to alert the trucker via mobile phone at any location. Truckers can also view a container's damage history on-line to ascertain responsible parties and quickly resolve disputes, typically a very difficult and time consuming task.
4. Reduce Administration, Risk and Support

Security is a top priority for everyone in the port community. WebAccess provides governmental agencies tasked with inspecting cargo, such as the USDA, DEA or Customs, with the ability to view detailed container information as well as vessel information. Agencies can keep informed about potential hazardous shipments, or set holds on containers that require further inspection.