Support your Navis Investment with Expert Help
"Customers drive our business. Customer satisfaction is our number one goal. We will always work to exceed customer expectations and deliver superior service."
Expertly maintain and operate your Navis TOS investment utilizing our support and maintenance teams. Get consistent and seamless support to meet your needs - from answering simple questions about product functionality to working with you on your mission critical operational systems. With seven global support locations, Navis Support is available when and where you need it.
Navis Support Portal
Search our knowledge base, request product keys, download software or report a case on the Navis Collaboration Center (NCC). The NCC is your one stop shop; a cloud based portal that gives Navis customers instant access to a community of users and industry experts who are available to give advice, feedback and answer questions. In addition, the NCC is the portal to all things Support - ask a question, get answers, log a case, manage cases, participate in discussions.
We understand that your technology infrastructure is critical to the smooth operation of your business. Navis offers flexible and comprehensive support packages for your software and hardware needs. As a Navis Support customer, you can be confident of receiving fast, reliable service you can count on from extensively trained service representatives, engineers, programmers and trained technicians.