Navis WebAccess Benefits - Online Terminal Operations Visibility

Products

•	Do more with less
•	Reduce calls to customer service
•	Eliminate trouble transactions
•	Secure data visibility
•	Streamline gate appointments
•	Measure terminal performance
»	Detailed Benefits

•	Event notification and text messaging
•	System interfaces and web services
•	Flexible, customizable setup
•	Scalable, interoperable, secure
•	Rapid installation, minimal maintenance costs
»	Detailed Features

»	Download WebAccess Brochure
»	View WebAccess Customers

Navis WebAccess® Terminal Community System

WebAccess Benefits
Do more with less WebAccess attracts customers by providing a higher level of customer service, and helps lower operating costs with functionality that streamlines manual processes and increases terminal efficiency. Reduce calls to customer service Providing real-time visibility to terminal data saves the terminal money by reducing calls and faxes to your customer service representatives. The self-serviced customer can look up vessel and container status information, update bookings, define import delivery requirements, set and release holds, make appointments, and update information in your terminal operating system without assistance through WebAccess. Eliminate trouble transactions with pre-advising and pre-gating Trouble transactions tie up terminal resources to resolve issues, create bottlenecks at the gate and decrease overall throughput. WebAccess virtually eliminates trouble transactions by enabling truckers to check container availability, pay demurrage and pre-advise or pre-gate equipment before arriving at the terminal. Information is pre-validated against booking or vessel information and problems are corrected beforehand. With fewer trouble transactions, your terminal can process more productively at the gates, ultimately increasing terminal throughput. Gate appointments streamline terminal operations Enabling truckers to make appointments though WebAccess gives the terminal advanced visibility into gate handling equipment and yard planning requirements. The terminal can optimize and coordinate resources throughout the day, schedule pre-mount services or handle special needs for hazardous shipments. Appointments reduce delays and queues at the gate by expediting the ingate/outgate process which results in quicker turn times. Secure visibility customized to the user As the terminal operator you can control the data visible to terminal community system members. Segmenting information by granting specific roles and functions on a per user basis keeps your data secure. Your customers see only the data they need as permitted. Measure and report on terminal performance Monitor productivity with WebAccess daily activity reports. Tracking containers and truck transactions segmented against a specific shipping line, or for the operation as a whole allows you to measure trucking company turn times and productivity.

WebAccess Benefits

Do more with less
WebAccess attracts customers by providing a higher level of customer service, and helps lower operating costs with functionality that streamlines manual processes and increases terminal efficiency.

Reduce calls to customer service
Providing real-time visibility to terminal data saves the terminal money by reducing calls and faxes to your customer service representatives. The self-serviced customer can look up vessel and container status information, update bookings, define import delivery requirements, set and release holds, make appointments, and update information in your terminal operating system without assistance through WebAccess.

Eliminate trouble transactions with pre-advising and pre-gating
Trouble transactions tie up terminal resources to resolve issues, create bottlenecks at the gate and decrease overall throughput. WebAccess virtually eliminates trouble transactions by enabling truckers to check container availability, pay demurrage and pre-advise or pre-gate equipment before arriving at the terminal. Information is pre-validated against booking or vessel information and problems are corrected beforehand. With fewer trouble transactions, your terminal can process more productively at the gates, ultimately increasing terminal throughput.

Gate appointments streamline terminal operations
Enabling truckers to make appointments though WebAccess gives the terminal advanced visibility into gate handling equipment and yard planning requirements. The terminal can optimize and coordinate resources throughout the day, schedule pre-mount services or handle special needs for hazardous shipments. Appointments reduce delays and queues at the gate by expediting the ingate/outgate process which results in quicker turn times.

Secure visibility customized to the user
As the terminal operator you can control the data visible to terminal community system members. Segmenting information by granting specific roles and functions on a per user basis keeps your data secure. Your customers see only the data they need as permitted.

Measure and report on terminal performance
Monitor productivity with WebAccess daily activity reports. Tracking containers and truck transactions segmented against a specific shipping line, or for the operation as a whole allows you to measure trucking company turn times and productivity.