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Support Locations

Global Support 24/7

Oakland, CA USA

  • 55 Harrison Street, Ste. 600

    Oakland, CA 94607 USA

  • Tel: +1.510.267.5000

    Fax: +1.510.267.5100

  • Monday - Friday

    08:00 - 18:00 PST

    (Excluding US Holidays)

London, UK

  • 2nd Floor, The Pavillion

    One Newhams Row,

    London, England, SE1 3UZ

  • Tel: +44.20.7378.5260

    Fax: +44.20.7378.3690

  • Monday - Friday

    08:00 - 18:00 GMT

    (Excluding UK Bank Holidays)

Dubai, UAE

  • Dubai Internet City

    Building No. 9, Office 217

    P.O Box: 500405

    Dubai - United Arab Emirates

  • Tel: +1 510 267 5000

    Fax: +1 786 501 7141

  • Sunday - Thursday

    08:30 - 17:30 AST

    (Excluding Public Holidays)

Chennai, India

  • Navis India Technologies

    Unit No: 4, 9th floor,

    Zenith, International Tech Park,

    Phase III, Taramani -CSIR Road,

    Chennai-600 113, India

  • Tel: +91.44.4590.3000

    Fax: +91.44.4590.3100

  • Monday - Friday

    6:00 - 18:00 IST

    (Excluding Public Holidays)

Hong Kong

  • 10/F., Manhattan Centre

    8 Kwai Cheong Road

    Kwai Chung, N. T. China

  • Tel: + 852.2439.5964

    Fax: + 852.2439.5967

  • Monday - Friday

    9:00 - 18:00 HKT

    (Excluding Public Holidays)

GET SUPPORT

You can reach Navis Customer Support personnel in any of the following regions during the normal business hours of the applicable time zone. Contact information and the current time in each of the offices, is always available online when you login to the Navis Collaboration Center. Global support email is support@navis.com.

For critical issues, please submit a case immediately followed by a telephone call to the applicable Customer Support Center listed below.

Should you have a Critical (P1) issue that requires immediate assistance and none of the above offices are open please contact Navis Customer Support using the below numbers:

Weekend Support: +1 406 657 1824
Critical Issues Only: +1 800 406 7235