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NAVIS CUSTOMER SUPPORT

DEDICATED TO PROVIDING WORLD-CLASS CUSTOMER CARE

Expertly maintain and operate your Navis investment utilizing our support and maintenance teams, as well as an industry-leading collaboration community. Get consistent and seamless support to meet your needs - from answering questions about product functionality to working with you on your mission critical operational systems. With seven global support locations, Navis Support is available when and where you need it.

NAVIS COLLABORATION CENTER

N4 Support

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The Navis Support team is available and committed to providing global, world-class customer support 24 hours a day, 7 days a week. Our support staff represents the industry's most experienced engineers and quality assurance experts to ensure the highest level of availability and performance while keeping downtime to an absolute minimum.

CARRIER & VESSEL SUPPORT

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The Navis Carrier & Vessel Support team of naval architects, software engineers and experienced service technicians is dedicated to save you from trouble and provide guidance that enables you to properly use our software solutions.

XVELA SUPPORT

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The XVELA Support team provides world-class 24/7 support for the XVELA collaboration platform and XVELA PowerStow stowage planning software. Current users can visit the XVELA Customer Community to create a support case, browse the knowledge base or post a question for the XVELA community.

MAINTENANCE AND SUPPORT OPTIONS